JustMovedRenovations.com – Terms of Use

Just Moved Renovations is a service operated by Roboteer Automation Limited ("we," "us," "our"). By subscribing to and using our services available on www.justmovedrenovations.com (the "Website"), you agree to the following terms and conditions ("Terms of Use"). Please read these Terms of Use carefully before subscribing to or using our services.

1. About Our Service

JustMovedRenovations.com ("the Platform") is an introductions and marketing service that connects new homeowners with local tradespeople and service providers ("Tradespeople") who can assist with renovation, repair, or improvement works.

Our role is to collect enquiries from homeowners interested in renovation or improvement services and share those enquiries with relevant Tradespeople who may contact the homeowner directly.

We do not:

• Provide renovation or home improvement services ourselves.
• Employ or vet Tradespeople.
• Supervise or guarantee any work, quotes, or prices offered by Tradespeople.

All work agreements, quotes, and payments are made directly between homeowners and Tradespeople. We are not a party to those contracts and bear no responsibility for their performance.

2. Our Role and Liability

Our responsibility is limited to providing access to our platform and facilitating the introduction of homeowners to Tradespeople.

We are not responsible or liable for:

• The quality, safety, legality, timing, or completion of any work carried out by Tradespeople.
• Any injury, damage, or loss (financial or otherwise) resulting from any engagement between a homeowner and a Tradesperson.
• The accuracy or completeness of any information provided by homeowners or Tradespeople.
• Verifying qualifications, memberships, or insurance coverage of Tradespeople (unless explicitly stated otherwise).

We do not provide any guarantee that using the platform will result in any particular outcome, lead, or business opportunity.

To the fullest extent permitted by law, we exclude all implied warranties and conditions relating to the accuracy, reliability, or availability of our website or services.

2A. Tradesperson Verification

We state that we "hand pick and verify" Tradespeople listed or introduced through the JustMovedRenovations.com platform.

Our verification process is administrative only and includes checks such as:

• confirming the Tradesperson's business identity and contact details;
• verifying any trade-specific registrations or certifications they provide (for example Gas Safe, FENSA or NICEIC, where applicable); and
• obtaining confirmation of valid public liability insurance at the time of joining the platform.

We do not carry out site inspections, monitor individual jobs, or independently assess the quality, safety, or suitability of any Tradesperson's work.

Our verification process is designed to provide homeowners with basic reassurance about the legitimacy of the businesses listed, but it does not constitute an endorsement or guarantee of workmanship, compliance, or reliability.

Homeowners are encouraged to carry out their own checks, request references, and ensure they are satisfied with any Tradesperson before agreeing to any work.

3. Homeowner Enquiries

When you submit an enquiry through our website:

• You confirm that the information you provide is accurate and relates to a genuine home improvement enquiry.
• You consent to us sharing your contact details with selected Tradespeople who may contact you by phone, email, or post regarding your enquiry.
• We may follow up to check on your experience or service satisfaction.

If you wish to withdraw consent or have your details removed, please email hello@roboteer.co.uk.

4. Tradespeople Accessing Leads

Tradespeople who access or purchase homeowner data through the platform agree that:

• They will use the data solely for the purpose of contacting the homeowner regarding their renovation enquiry.
• They will comply with all applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
• We make no guarantees regarding the number, quality, or conversion of enquiries.
• Access to data or leads does not imply exclusivity, unless otherwise stated in writing.
• We reserve the right to suspend or terminate access to the platform at any time without liability.

5. No Guarantees or Endorsements

We make no guarantee that:

• You will find a suitable Tradesperson.
• A Tradesperson will contact you or provide a quote.
• The information displayed on our website is complete or accurate.
• All engagement and verification should be carried out by the homeowner.

6. Complaints and Disputes

If you have a dispute or complaint regarding work carried out by a Tradesperson, please contact them directly. We are not a party to the agreement between you and the Tradesperson and cannot mediate disputes.

We do, however, welcome feedback to help improve our service and may act on it at our discretion.

7. Intellectual Property

All text, images, software, and content on this website are owned or licensed by Roboteer Automation Limited. You may not copy, modify, or distribute our materials without prior written consent.

8. Suspension and Termination

We may suspend or terminate your access to the Website or Platform without notice if:

• You breach these Terms of Use; or
• We reasonably believe your conduct could harm our business or users.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting on this page. Continued use of the Website constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. You agree that any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

For any questions about these Terms, contact us at:

hello@roboteer.co.uk

Roboteer Automation Limited, 15 Bridge Road, Wellington, Telford, England, TF1 1EB
Company No: 15185702